Guiding Julios Liquors into the perfect POS solution

Overview

Julio’s Liquors is helmed by Ryan Maloney in Westborough, Massachusetts. It’s a family-run establishment and they recently celebrated their 50th year in business. What began as a humble 1,000-square-foot shop with a single register has transformed into a 36,000-square-foot emporium, now boasting five registers and a dizzying array of offerings beyond just spirits. With this growth came the need for a robust, reliable point-of-sale (POS) system to match their ambitions.

The Challenge

Despite investing in new equipment from another vendor, Julio’s Liquors found themselves slowed by inefficiency and mounting frustration. The hardware was present, but the software—much like a fine wine paired with the wrong cheese—wasn’t suited to the store’s needs. The result was underutilized technology, operational headaches, and a creeping doubt that they’d made the right investment.

The Impact of P.C. Solutions

Enter P.C. Solutions, who brought clarity and craft to the chaos. Rather than recommending an overhaul, they tailored the software to harmonize with Julio’s existing equipment and unique workflow. The result? A seamless, bespoke system that empowers Ryan and his managers to access real-time answers and make informed decisions.

“When P.C. Solutions came in, they took equipment that we were not using efficiently and was causing us quite a bit of pain and they tailor-made the software to be seamless with how we work, and what we want to do.”

Ryan Maloney, Owner | Julios Liquors

P.C. Solutions delivered a customized Counterpoint POS system that addressed these challenges head-on:

• Operational Efficiency: Taking advantage of our Advanced Wine and Liquor solution Julios’ inventory data was integrated in a non-destructive way, utilizing units of measure for package breakdown, and advanced purchasing reports suggestions based off of sales and current stock. 
• Enhanced Customer Experience: Key features such as speed at checkout, easy gift card handling, driver’s license scanning, eCommerce integration and built-in tools to empower employees to provide useful product information to customers, like: ratings and reviews/tasting notes right at checkout.
• Scalability and Growth: The tailored solution supported their expansion and was especially effective during busy weekends and holidays, offering a built-in time clock and commission tracking for employees.

Thanks to P.C. Solutions, Julios Liqours retail point of sale system now runs as smoothly as a well-aged Scotch—complex, efficient, and ready for the next fifty years.