How to Choose the Right Retail Point of Sale Solution for Your Business
Selecting a point of sale (POS) system is not just about processing transactions. It is about choosing the technology foundation that will power your retail operations for years to come. The right POS can streamline sales, simplify inventory management, strengthen customer relationships, and help you make better business decisions. The wrong one can cause headaches, inefficiencies, and lost revenue.
At P.C. Solutions, we help retailers select POS systems that match their unique needs. For businesses seeking an enterprise-grade platform, NCR Counterpoint consistently rises to the top.
Understand Your Retail Needs
Before evaluating POS solutions, start by identifying your specific requirements. Consider:
- Type of retail operation – Are you a single-location boutique, a multi-store chain, or an omnichannel retailer selling in-store and online?
- Inventory complexity – Do you manage thousands of SKUs, serialized items, or perishable goods?
- Transaction volume – How many daily sales do you process, and how fast do they need to happen?
- Staff size and training needs – Will new team members need an intuitive interface for quick onboarding?
- Customer engagement – Do you need loyalty programs, gift cards, or marketing integrations?
The clearer your needs, the easier it will be to identify the right solution.
Evaluate Core Features
A modern POS should do far more than ring up sales. Look for features that directly impact profitability and customer satisfaction:
- Advanced inventory management with real-time tracking, automated reordering, and matrix inventory for sizes, colors, or styles.
- Flexible sales options such as discounts, promotions, layaways, and special orders.
- Customer relationship management (CRM) that stores customer profiles, tracks buying history, and allows for targeted marketing.
- Multi-store capabilities including centralized reporting, pricing, and inventory transfers between locations.
- Omnichannel integration that seamlessly syncs in-store and e-commerce sales.
Factor in Scalability and Support
Your POS needs to grow with you. This means it should:
- Handle increased transaction volumes without slowing down.
- Support expansion into new sales channels or locations.
- Integrate with your accounting, payroll, and marketing tools.
- Come with a support partner who knows retail inside and out such as P.C. Solutions.
NCR Counterpoint vs. Entry-Level Retail POS
| Feature | NCR Counterpoint (Enterprise-Grade) | Typical cloud-based POS |
|---|---|---|
| Inventory Management | Advanced inventory control with matrix items, automated reordering, and multi-location tracking | Basic inventory counts with limited SKU management |
| Payment Processor | Supports many payment processors so you have the opportunity to shop for the best rate | Usually locked in with a particular payment processor at a higher rate |
| Scalability | Supports unlimited items, users, and store locations | Often limited by SKU counts, users, or locations |
| Multi-Store Support | Centralized pricing, reporting, and inventory transfers across all stores | Usually requires separate systems for each store |
| Customer Loyalty | Built-in loyalty programs, points, and targeted promotions | May require third-party add-ons or no loyalty features |
| Omnichannel Integration | Seamless syncing between in-store, online, and mobile sales | Partial or manual integration with e-commerce platforms |
| Reporting and Analytics | Advanced real-time reporting with customizable dashboards | Standard sales reports with limited customization |
| Mobile POS | Full-featured mobile POS for line-busting and offsite sales | Basic mobile functions, often limited to payments only |
| Support and Training | Personalized configuration, on-site training, and dedicated support from P.C. Solutions | Limited support, often online only |
| Reliability | Proven, stable platform trusted by enterprise retailers for decades | Newer or less robust platforms that may require frequent updates |
Consider NCR Counterpoint for Enterprise-Grade Retail
If your business requires robust functionality, scalability, and deep industry expertise, NCR Counterpoint is worth serious consideration.
Why NCR Counterpoint stands out:
- Powerful inventory control that is ideal for retailers with complex, multi-location inventory needs.
- Built-in customer loyalty tools to encourage repeat business with points, rewards, and targeted offers.
- Mobile POS options that keep lines moving and allow you to take sales anywhere in your store or at events.
- Detailed reporting and analytics that turn sales and inventory data into actionable insights.
- Proven reliability that has been trusted by retailers nationwide for decades.
At P.C. Solutions, we do more than sell NCR Counterpoint. We configure it, train your staff, and provide ongoing support so your investment delivers value from day one.
See it in Action
The best way to know if a POS system is right for you is to see it in action. A live demo will let you experience:
- The speed and ease of daily transactions.
- How intuitive the system feels for you and your staff.
- How reports and dashboards present the information you care about.
We invite you to schedule a personalized NCR Counterpoint demo with P.C. Solutions. We will walk you through features relevant to your business and answer your questions in plain language.
Choosing a POS is a major decision, but with a clear understanding of your needs and the right partner to guide you, it can also be an exciting step toward a more efficient, profitable, and customer-focused retail business. For enterprise-grade capabilities and long-term support, NCR Counterpoint from P.C. Solutions is the smart choice.
